Shop Online
Online orders can be placed online 7 days a week around the clock. Please let us know if you would like a gift note or other special touches with your order. All orders are packed ecologically conscious utilizing a snazzy recyclable approach.
Shipping
Standard shipping turn-around time is 1-3 days once payment has been cleared via PayPal. Please contact us if you need express shipping.
United States and International orders are shipped via USPS Priority Mail. Due to varying weights of items we sell, shipping rates* are calculated on the total amount of your order.
*Please note: The shipping rate calculated through PayPal at the time of placing your online order is only an estimate due to the way items vary in shape & density. Should the actual shipping amount exceed the amount calculated when you place your order, a PayPal invoice will be sent to you for the difference. On the flip side, should the estimated shipping cost exceed the actual shipping cost, you will be refunded the difference. We do not charge a handling fee. We pride ourselves on good shipping Karma.
United States and International orders are shipped via USPS Priority Mail. Due to varying weights of items we sell, shipping rates* are calculated on the total amount of your order.
*Please note: The shipping rate calculated through PayPal at the time of placing your online order is only an estimate due to the way items vary in shape & density. Should the actual shipping amount exceed the amount calculated when you place your order, a PayPal invoice will be sent to you for the difference. On the flip side, should the estimated shipping cost exceed the actual shipping cost, you will be refunded the difference. We do not charge a handling fee. We pride ourselves on good shipping Karma.
Refund & Exchange Policy
To maintain a high level quality assurance and ensure safe and sanitary conditions of items sold, bulk herbs, teas, HerbPharm tinctures, elixirs, essential oils, soap, gourds, tea supplies and/or any item where the package/seal has been broken/opened are not eligible for a refund or exchange. Unopened items not on this list may be eligible for a refund or exchange based on the condition of the item upon return.
We only carry items that have passed our own high standards of professional and personal use so if for any reason you are not thrilled to pieces with your order, please let us know and we will do our best to make sure you are.
We only carry items that have passed our own high standards of professional and personal use so if for any reason you are not thrilled to pieces with your order, please let us know and we will do our best to make sure you are.